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Terms & Conditions

Royal IT Park is a creative website development company in Hyderabad
Terms of Website
Project Terms
Privacy Policy
Employees Agreement
Disclaimery
1. Acceptance of Terms

Your access to and use of Royal IT Park (“the Website”) is subject exclusively to these terms and conditions. You will not use the website for any purpose that is unlawful or prohibited by these terms and conditions. If you do not accept these terms and conditions you must immediately stop using the website else it will be termed as your acceptance.

2. General

Royal IT Park will carry out work only where a written purchase order is provided by mail.

3. Changes to Website

Royal IT Park reserves the right to:

3.1 Change or remove (temporarily or permanently) the website or any part of it without notice. Royal IT Park shall not be liable to you for any such change or removal.

3.2 Change these terms and conditions at any time, and your continued use of the website following any changes shall be deemed to be your acceptance of such change.

4. Website Design

Though every effort will be made to ensure that the website and any work done by us is free of errors but Royal IT Park cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it. The web server, website, graphics and any programming code remain the property of Royal IT Park until all outstanding accounts are paid in full. Any work done (unless specifically agreed) by Royal IT Park remain the copyright of Royal IT Park and may only be commercially reproduced or resold with the permission of Royal IT Park

Royal IT Park cannot take responsibility for any copyright infringements caused by materials submitted by the client.

Any additions to the brief will be carried out at the discretion of Royal IT Park and where no charge is made by Royal IT Park for such additions, Royal IT Park accept no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.

Royal IT Park will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

Royal IT Park will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

5. Database, Application and E-Commerce Development

Royal IT Park cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

Where applications or sites are developed on servers not provided by Royal IT Park, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the client’s responsibility to provide a suitable testing environment which is identical to the final production environment.

The client is expected to test fully any application or programming relating to a site developed by Royal IT Park before being made generally available for use. Where “bugs”, errors or other issues are found after the site is live, Royal IT Park will endeavor (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief.

6. Website Hosting

Whilst Royal IT Park offers hosting of websites, no guarantees can be made as to the availability or interruption of this service by Royal IT Park cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service.

Royal IT Park reserves the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial. Fees relating to web hosting or domain names must be paid prior to the expiration date of the said service. If the fees remain unpaid at the time of expiration, Royal IT Park can cancel the said service and not liable for any data lost as a result of the cancellation.

7. Copyright

7.1 All copyright, trade marks and all other intellectual property rights in the website and its content (including without limitation the website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Royal IT Park or otherwise used by Royal IT Park as permitted by law.

7.2 In accessing the website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the website for personal, non-commercial home use only.

8. Disclaimers and Limitation of Liability

8.1 The Website is provided on an “AS IS” and “AS AVAILABLE” basis. To the extent permitted by law, Royal IT Park will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the website./p>

8.2 Royal IT Park makes no warranty that the functionality of the website will be uninterrupted or error free, that defects will be corrected or that the website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

9. Severance

If any of these terms and conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such term or condition shall be severed and the remaining terms and conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

10. Payment of Accounts

A deposit may be required from a new client before any work is carried out. In all cases, website hosting fees and any costs incurred by Royal IT Park on behalf of the client are payable in advance and are non-refundable.

It is the Royal IT Park policy that any outstanding accounts for work carried out by Royal IT Park or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with Royal IT Park. If accounts are not settled or Royal IT Park has not been contacted regarding the delay, access to the related website may be denied. Fees relating to web hosting or domain names must be paid prior to the expiration date of the said service. If the fees remain unpaid at the time of expiration, we will with immediate effect, cancel said service and any data held by said service will be removed.

11. Governing Law These terms and conditions shall be governed by and construed in accordance with the law of India and you hereby submit to the exclusive jurisdiction of the Indian courts.

Refund Policy

We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements. We make every effort to service the order/s placed with us as per the specifications and timelines mentioned against each product. If due to any reason, unavoidable circumstances or beyond the limitations of the merchants the order is not shipped by the seller then the order shall be cancelled and refunded. In the event the order/product is delivered and has been cancelled for refund due to product fault, delivery of wrong product, partial product, etc the refund is processed.

The order may be cancelled before shipment due to any of the following reasons: The specific product/model is out of Stock. The order could not be shipped within the specified timeline. On customers request. The shipping address is not serviceable. Any other reason beyond the control of www.royalitpark.com .

The orders may be cancelled post shipment and delivery due to any of the following reasons: Established defect in the product which the seller is not able to either replace or repair. Correct product could not be delivered. Shipping address found to be untraceable, wrong, incomplete, locked and customer not available. Customer refused to take the delivery, refund would not be applicable incase of perishable products and/or incase of made to order and personalized products. Products damaged during transit and delivery not accepted. Caution: Please do not accept delivery of any item whose packaging is damaged or tampered with in any manner.

Conditions: Ensure that the product is in warranty. Cancellation and refund requests for products shall not be eligible under manufacturer warranty. The refund shall be processed only after the product is shipped back and received by us. Need to attach a note along with the product returned for refund. The note should clearly state your name and address, contact number, and order number. Describe the problem in your own words. Without your order details processing refund / replacement would not be possible. If the return courier awb/tracking number is not intimated to Royal IT Park shop customer support team is not eligible for refund. The order returned must accompany all the accessories which were serviced along with the order else the cost of the accessories shall be recovered from the refund amount

Any charges levied as tax is not eligible for refund.

Process: Please connect with our customer care via Online Form or call. The customer care team will validate the request by checking the timelines, product type, warranty terms, etc and shall take the request for refund or exchange. Ensure to collect the “Return address” from www.royalitpark.com customer care. Pack the product properly and label the product with the order number, return address and your address. Follow the instructions of customer care carefully for coordinating with the Courier Company. Ensure that the awb/ tracking number is shared with www.royalitpark.com customer care, once the courier agency has picked up the product. The order shall be cancelled once we receive the product in undamaged condition [There should be no scratches, no dents etc.] Please ensure to pack the product properly before handing it over to courier representative.

Conditions: The product ordered has not been shipped within the estimated time mentioned at the time of placing the order. No intimation regarding delayed shipment of product is received either by call or sms. For non delivery, the issue needs to be reported within 15 working days to www.royalitpark.com Once the non delivery of the order is acknowledged, the request of cancellation and refund shall be initiated by www.royalitpark.com customer care.

Please Note: On cancellation of an order, you are entitled to receive refund based on pay mode table mentioned in refund timelines plus the shipping charges. www.royalitpark.com is not liable to pay any penalty or compensation to the customer for cancellation of any order, for reason mentioned above.

Website Packages

Website completion will take 10-15 working days. ( Because, different dates are available as per packages ).

Responsive Mobile Version ? (Optimized to work on smart phones & tablets)

Search engine friendly design ( Basic SEO applicable only keywords & titles adding .)

Content should be provided from client side. If you want to hire our content writer – Rs.2500 for 5 page.

Website Maintenance charges will be aplicable after 45days from delivery date, there will be only Domain and Hosting renewal charges, which will be Rs.3500/- per year. ( Domain 1000 Rupees + Hosting up to 10 Gb with SSL 4500 rupees / per year )

FREE technical Support for 45 days only.

Keywords to be provided by the client only.

Domain name extensions include (.com, .org, .net, .in, co.in) as per domain availability .

All Images, Content, Graphics, etc. to be provided by the client. ( we are not familiar about your industry )

Additional charges will be applicable for extra design pages. (1000 rupees per page ).

The layout and design of the Additional Page / Inner Pages are similar to home page theme.

Once client approved design again minor revisions are not possible & extra charges . No chance of changing total layout because, it is difficult to start from beginning . If client is not agree for this, he can quit but amount will not be refundable .

There is no option for multiple revisions because, before do any project progress we take approvals from client after that any minor modifications are ok but there is no chance of changing total design concept. if client require he / she needs to pay extra charges applicable as per company Tariff card.

Prices/ Packages are subject to change without prior notice.

Additional charges applicable for additional navigation and other services

Payments made on company name as per Govt Rules Tax applicable 18%

If client is not satisfied our work or any reason they can send email to support@royalitpark.com. Please mention the reason for cancellation. So, our team will review & handover till date. We dont have any refund policy in our organization .

Before sign up project contract, our sales person will explain all details to you & noted in the sheet. Incase if you have any doubts you can ask our sales team or talk to them again because, once sign up no more changes are applicable, we will follow according to the project sheet only. Incase if need client need any other services it will be charged as per our Terms & Conditions.

Once project is confirmed you need to contact us through support@royalitpark.com you can reach us because, sales department are busy with other calls so, they will not available every time . They dont have facility to visit to your office again & again . Company will not visit again after project confirmation, you can reach us through email or phone communication for project progress.

Incase of any delay in your project you can talk to our management. We will review & take immediate action on that & try to deliver with out fail . Some times customers will not respond to our emails & sms for months & days at the time of your project schedule slot , you are not suppose to blame on company that we are delaying your project.So, we are not responsible for that, being a company we need to support all clients are equal. So, we request all clients to co-operate with us to deliver better services . So, we want to avoid misunderstandings between client & company.So, we are informing before because, we dont have any refund policy in our organization.

Quotes are valid for 28 days. After That Again you have to consult Company people to find out any prices increased .

Customer Responsibility

It is the customers responsibility to ensure that any web site is lawful, does not infringe any copyright or any other laws. It is also the customers responsibility to carry out any market research as to the viability and profitability of any project before accepting any quote. Before Booking any Domain Name you have to consult your CA or Any Third party Company register vendors bec, its client responsibility to Choose company name its not by us . so, After book domain if any issues or problems client has to face those consequences bec , after client approve only we are doing it .. Any companies have any issues regarding domain / company name or regarding website content its purely customer responsibility only .. Our company is providing only services so before completion of the project its client responsibility to cross check everything once delivered company will take care of support only . this is only applicable for paid customers

At project acceptance Royal It Park Services can provide an estimated completion date, however we cannot guarantee this date as a final completion date. ( Bec of many reasons like lay put acceptance or manpower issues , repeated revisions etc )
A deposit of no less than 50% of the total quoted price must be provided before project commencement. This s 100 % Applicable to any client once project accepted before start any project we shd take 50% advance .Rest of the amount During Testing time . Especially Dynamic websites initial 50% & once Design Layout Approved Remaining payment 50 % has to be paid or Else we dnt continue Any more as per our company terms & conditions.

Royal It Park Services will initially place the client’s web site on a demonstration server in order that the client may view and comment upon the project. Once the client has approved the project a final invoice will be presented. After Design Approval confirmed by client we need Last installment of project 50 % then only we can continue project or else as per our company Rules we can quit project any time & there wnt be any refund policy as per Rules .

We reserve the right to alter our prices at any time without prior notice. If a quote at an original price has been made it will be valid for 28 days and subsequently during the life of the current commission, however additional work may be charged for using the new pricing structure.

A client’s site will be hosted once approval of the design and content is given however we reserve the right to remove the site at any time until the invoice is paid in full. All material, both text and images, supplied by the client and used in the construction of the client’s web site, will remain the client’s property. All such material will be assumed to be the property of the client and free to use without fear of breach of copyright laws.

After Project completes client having 45 days time to ask us any corrections or Errors after that on wards paid support is applicable , There is no Free support for Dynamic websites .

We consider Renewals period once book Domain or allocate hosting for domain form that time on wards your service validity counts .

Royal It Park Services offer annually renewable packages of hosting and updating service agreements which can be purchased as part of a package or separately. These include hosting, content updating and search engine submissions. and Domain Registration & website maintenance etc.

Hosting, support and updating services are annually renewable, package start dates are based on when the package or domain name is first registered or when hosting space allocated to Domain.

Hosting support and updating packages are renewed annually, invoices are provided approximately one month before the renewal date, however or usual payment terms apply from the invoice date. Its 100 % customer Responsibility to Remind his/her Renewal dates & kindly clear invoices before Expire . after expire any services we cant retain services & we never maintain any domain or server back ups bec, we can maintain only for our clients that also who choose package for back up plan for them only we maintain back ups .

Customers wishing to cancel a hosting, support or updating package must inform us before the invoice date otherwise full annual payment will be required.

No partial refunds will be given for hosting, servicing or updating packages cancelled during the current agreements time period.

By agreeing to these terms and conditions your statutory rights are not affected. if client not Read terms & conditions its not our problem bec, they must read once bec, we are providing services so we must explain to them properly what all can be possible & issues .

Royal IT Park Services is a creative website development company in Hyderabad

Office Hours

Working Hours For All Employees Of Royal It Park. Are Monday To Friday, 9:30 Am. – 7:30 Pm And On All Sundays And Gazetted Holidays, Office Will Remain Closed.

Lunch Break Will Be Between 1.30 Pm – 2.00 Pm. All Employees Are Expected To Be Punctual And Reach Office On Time. After 9.35 Am It Would Be Marked As Late. For Every Three Late Marks, Full Day Leave Would Be Deducted.

Public Holidays

The Company Grants 20 Holidays To Employees In A Year Including With Different Religious And Important Days Of The India. Details Will Be Conveyed To All Employees In The Beginning Of New Calendar Year And Will Be Effective From Jan. 1 Every Year.

Accounting And Financial Year Of The Company Will Be From April 24 To April 24th Of Next Year.

Leave

Leaves Should Be Sanctioned Prior To The Day An Employee Proceeds On Leave Or Immediately When He/She Joins The Duty By Filling in the Leaves Note book Or On Direct Mail to Info@royalinfosys.com

Leaves Becomes Due To An Employee Only After Completion Of Probation Period. Any Leave Beyond 2/3 Days Should Be Sanctioned At Least One Week Before Proceeding On The Leaves.

If Any Employee Goes Out Of The Station To Avail His/Her Leave, Contact Details Should Be Furnished In The Leave Application To His/Her Specific Department/Admin. Deptt.

Employee Going On Leave Without Intimation Will Be Considered To Be Absent Without Pay/Duty And Can Be Terminated From His/Her Services, In Case Of Prolonged Absence.

Pl Can Be Accumulated Up To Max. Of 20 Days/Yr By All Employees.

Increment Policy

To Encourage Performance Of The Deserving Employees, Company Has An Increment Policy. After Careful Analysis, Each Employee Has To Fill Up A Self- Appraisal Form Which Should Be Revalued By The AdminTo Award Increments To The Employees. This Will Be Applicable To Those Employees Who Complete At Least 10 – 12 Months Of Service With The Organization.

Increments Will Be Approval For Yearly (10%-20%) For Employee ( They shd Maintain work Spread sheets daily its Their responsibility to show to management in Every week so, we can consider these in increments time )

Special Conditions 6 Months We Can Approve Increments But, Employee Shd Prove His/ Her Work Potentials (Shd Continue 10 To 12 Months Service ) Based On Employee Work Status Increments Will Be Given ..If,Not Won’t Be Any Increments ..

Conduct

Any Act Of Indiscipline / Misconduct / Holding The Company To Ransom / Creating Union / Any Misconduct / Hooliganism / Unprofessional Behavior In The Organization Cannot Be Tolerated By The Company And Can Attract Termination And Immediate Dismissal Without Any Notice, Costs Or Benefits.

It Means That As Per Rules N Regulations If , Any Employee Violate Rules We Can Dismiss Them Any Time & No More Arguments N Take Legal Actions Also …

Exit And Full And Final Settlement

If Any Employee Wishes To Leave The Organization He Should Submit His Resignation Letter Duly Approved By His Admin And Complete All Formalities As Per Rules & Regulations (2016).He Must Return All The Company Assets To Authorized Representative / Admin Deptt. And Complete The Exit Interview With Hr / Md Of The Company. Once The Above Mentioned Formalities Are Completed, His/Her Account Will Be Settled.

Before Leave Organization Employee Must Submit Work Reports & Pending Tasks Completion Reports .

You Have To Hand Over All Completed Works Back Ups To Admin

You Have To Complete Pending Works Before Leave .

40 Days Before You Must Intimate To Management In Written Format To Admin Or Else Not Approved .

On Notice Period There Won’t Be Leaves For Any Employee . If, Any One Take Its Purely His Risk Only We Calculate As A Leaves ..

Once Complete All We Will Settle Your Pending Amounts In Cheques Formats .Post Dated Cheques Will Be Issued 15 Days To 30 Days Cheque Will Be Issued

If, Any Employee Not Submitted Or Finished His Tasks We Will Stop Last 1or 2 Months Salary Of The Employee .Once Complete Above Things We Will Issue Cheques or else we have rights to stop Salary & certificates …

As Per Royal It Park Services Company Our Directors Panel Taken Decisions For Not Get Any Complications Between Employers & Management So, We Are Intimating You People To Follow Them Like This Or Any Thing Wrong Sure We Will Take Action Against On Any Employee Based On Our Company Rules Take Legal Actions also

( Our company Advocate take care of any legal actions )

Royal IT Park Services is a creative website development company in Hyderabad

Royal It Park Services has created this Privacy Policy in order to demonstrate its firm commitment to your privacy on the Royal It Park Services website. The following discloses our information gathering, dissemination and protection practices.

Compliance

Royal It Park Services is committed to protect your privacy. You can browse most of our site without leaving any personal information, but sometimes we do need this kind of data to respond to your request. This Privacy Policy is intended to describe how personal information is used and processed. Royal It Park Services guarantees that our activities are kept within the confines of this Policy. Please read the complete Privacy Policy Statement carefully.

By accessing and using Royal It Park Services you accept the terms described below. Royal It Park Services reserves the right to modify this statement and terms of use in the whole or in part at any time. If you do not agree to the terms of this policy, please do not access or use this site.